Privacy Policy

At Nili Creation, we respect your privacy and are committed to protecting the information you share with us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing and shipping address
  • Order and payment-related information
  • Information provided during customer support or communication

2. How We Use Your Information

We may use your information to:

  • Process and deliver your orders
  • Process payments
  • Provide customer support
  • Communicate with you regarding your orders
  • Handle exchanges and other service requests
  • Improve our website and services
  • Understand website usage and advertising performance
  • Send promotional SMS or email communications where applicable

We do not use WhatsApp for promotional marketing messages.

3. Payment Information

Online payments on our website are processed through Razorpay, an authorized payment service provider.

Payment-related information may be shared with the payment service provider as necessary to process your transaction. Nili Creation does not intend to store your complete card or banking credentials.

4. Website Analytics & Advertising

Our website may use services such as Google Analytics, Google Ads, and Meta Pixel to understand website activity, measure advertising performance, and improve our services.

These services may use cookies or similar technologies according to their respective policies.

5. Cookies

Our website uses cookies and similar technologies to improve functionality, understand website usage, and provide a better browsing experience.

You can manage cookies through your browser settings.

6. Sharing of Information

We may share necessary information with service providers involved in operating our website, processing payments, providing technology services, or fulfilling your order.

We do not sell or rent your personal information to third parties.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no electronic method of transmission or storage can be guaranteed to be completely secure.

8. Your Information

If you have any questions regarding your personal information or wish to request correction of inaccurate information, you may contact us using the details below.

9. Changes to This Policy

Nili Creation may update this Privacy Policy from time to time. Any changes will be published on this page.

10. Contact Us

Nili Creation
317, Narayan Peth, Near Vijay Takies, Opposite Prabhat Press, Laxmi Road, Pune – 411030, Maharashtra, India

WhatsApp: +91 98344 11774
Email: theniliofficial@gmail.com